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Operational Framework Expert & Scrum Master

  • Gehalt: CHF95 - CHF107 per hour
  • Art der Stelle: Contract, Full-time
  • Ort: Kaiseraugst
  • Berufsbereich: Pharma & Life Sciences, Service Management / ITIL
  • Datum der Ausschreibung: 28.02.2019
  • Job ID: BBBH98868
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Operational Framework Expert & Scrum Master

Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with Business opportunities across a number of professional sectors, with IT being at the heart of our operations.

For one of our clients, specialized in the pharmaceutical area with HQ in Basel, we are looking for an Operational Framework Expert & Scrum Master.

This is a challenging contracting position starting in March until the end of the year.

Tasks & Responsibilities:

  • Lead IT Service Management transformation stream of the program including agile project management, ITIL process design, solution design, and implementation on an IT Service Management platform within the constraints of scope, quality, time, and cost, to deliver specified requirements
  • Manage and facilitate development of project deliverables (service management framework, standards, governance model, accountability and capability model.,) and executive summary read-outs, and detail fact-based analyses
  • Coordinate activities of implementation core team members of remote teams
  • Work closely with stakeholders to ensure desired outcome is clear and successfully delivered


  • A minimum of 8 years of related consulting or industry relevant experience
  • Strong analytical and problem-solving skills; ability to develop hypotheses, frame problems, and generate relevant insights based on supporting data
  • Expert Knowledge of IT Service Management framework across Service Strategy, Design, Transition, Operations, and CSI and experience driving the implementation of one or more phases of the ITSM framework in a current or a previous role
  • Service Management Consultant certification and Scrum Master certification
  • Demonstrated agile project management and agile methodology skills and experience working with and overseeing large project teams in a matrix environment
  • Fluent in English
  • Excellent communication skills

Location: Basel country

Start Date: 18.03.2019

If you are a result-oriented Operational Framework Expert & Scrum Master currently looking for a challenging new position that applies to your skills, then we look forward to receiving your application!

Not the right job for you? Since new jobs are coming in every day just give us a call +41 (0)61 282 22 17. Experis, the leading IT recruitment agency in Switzerland has many open jobs, just browse our website now to find interesting professional opportunities!

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