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Professional Desktop Support Analyst

  • Gehalt: CHF31 - CHF41 per hour
  • Art der Stelle: Contract, Full-time
  • Ort: Basel
  • Berufsbereich: Helpdesk / Support, Pharma & Life Sciences
  • Datum der Ausschreibung: 28.09.2018
  • Job ID: BBBH89257

Professional Desktop Support Analyst

Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with Business opportunities across a number of professional sectors, with IT being at the heart of our operations.

One of the biggest international pharmaceutical companies with HQ in Basel is looking for a Professional Desktop Support Analyst.

This is a challenging contracting position starting in October until the end of January 2019.

Tasks and Responsibilities:

  • Install Windows 10 computers using standard images
  • Scheduling and appointments with customers to exchange Windows 7 with Windows 10 computers
  • Data- & configuration backup at the customer's site
  • Deployment of Windows 10 computers with subsequent data- configuration restore
  • Assignment of required software via SCCM
  • If required, manual installation of software according to installation instructions
  • Brief instruction for customers, support with simple software and hardware problems
  • Working with the given Ticket Tool HP Service Manager / Service Now and company-owned Asset Management Tools
  • Cooperation in continuous improvements
  • Participation in status meetings

Your skills/ experiences are:

  • +5 years of working experience in similar environments
  • Good trained in IT support, completed an IT apprenticeship
  • Computer support knowledge and roll-out experience (minimum 1 year of experience)
  • Customer friendliness and good communication skills in English and German
  • Sophisticated appearance
  • Teamwork skills
  • German (proficient level)
  • English (advanced level)

Nice to Have:

  • French
  • Microsoft or Windows 10 certificates
  • Experience with project coordination

Location: Basel
Start Date: 15.10.2018

Not the right job for you? Since new jobs are coming in every day just give me a call +41 (0)61 282 22 17. Experis, the leading IT recruitment agency in Switzerland has many open jobs, just browse our website now to find interesting professional opportunities!

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