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VIP Support - L1+2 Desktop Support - German & English required

  • Gehalt: CHF70000 - CHF85000 per annum
  • Art der Stelle: Permanent, Full-time
  • Ort: Zürich
  • Berufsbereich: Helpdesk / Support
  • Datum der Ausschreibung: 16.11.2018
  • Job ID: BBBH92766
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VIP Support - L1+2 Desktop Support - German & English required

On behalf of our client, a global financial services provider based in Zurich, we are looking for a technical hands-on IT Level 1 + 2 supporter who excels at providing VIP support in both German and English and who also brings along strong troubleshooting and problem solving skills.


The position is within a small dedicated team of IT specialists who support the local infrastructure and users. Are you looking for an exciting new opportunity with an interesting global company with a fantastic brand, then please have a look at the details:

Your main responsibilities:

  • Providing VIP support to the local organization in both English and German for 200-300 users
  • Support local external service providers and work in close cooperation with the other IT departments
  • Administrative tasks including purchasing and maintenance of hardware, managing licenses, managing third-party provider issues
  • Supporting their local voice and video conferencing issues
  • Using SCOM to monitor the local infrastructure
  • Managing, patching and deploying the local machines using the SCCM 2012 tool
  • Providing support for mobile devices


Your profile:

  • English written & spoken (fluent), German written & spoken (fluent)
  • 5+ years of experience of prior, relevant experience providing VIP support
  • Strong background in Microsoft products including Windows Server 2008/12, Office 2010, Windows 7, etc.
  • VMWare certification
  • SCCM 2012: Strong prior use and experience deploying applications
  • Background within the IT of a bank is strongly preferred
  • VIP Support experience within a global environment supporting a large number of users
  • Active Directory and Exchange 2010
  • Dynamic individual able to work with attention to detail with minimal oversight
  • Reliable person with strong communication skills and ability to work in a team

Do you think this would be an interesting opportunity for you? Then apply today for this great opportunity in Zurich! Please don't hesitate to send your CV to Mrs. Elisabetta Gianni or if you should have any questions, please don't hesitate to call her on; +41 44 229 99 25. Please feel free to call even though this position might not be the perfect fit for you as we have a lot of positions open in the whole of Switzerland.


Experis is Europe's leading IT&T recruitment agency with over 100 offices worldwide. Check out our homepage for other interesting opportunities. Experis has more than 200 currently open vacancies and we will be more than happy to find the perfect role for you! Just visit us on: www.experis.ch